Training and Peformance Development

Introduction
One of the greatest opportunities for business development in organisations today is the development of its people.
The best organisations in the world understand that the development of the organisations human capital is equally, if not more important than the management of its physical assets and infrastructure.

Our training programs – philosophy and structure
In our experience, a great deal of time and money is often wasted on development programs that don t work.

We know that the only effective behavioural change occurs over time, with good on-the-job coaching and support. We work hard to create clarity of role and purpose, to define and impart skills through practical and memorable systems, and to ensure a lasting legacy continues to achieve results long after we have left.

Our programs are driven wherever possible through your own team leaders and management, using spaced repetition, coaching, and as much internal expertise as possible, to ensure seamlessness and cultural integrity.

Our programs are built around the following four fundamental pillars:

1. Spaced Learning:
It has been proven for adult learners that spaced repetition is the key to absorbing information, translating it to conscious knowledge and implementing behavioural change.

2. On the Job Learning:
Research studies have demonstrated that people believe they learn best on the job, rather than in an artificial classroom environment.

3. Peer Group Learning:
There is also a preference for learning from peer group ‘champions , to ensure the knowledge is proven and relevant.

4. Management Involvement:
The most important of all where management is seen not only to support the program, but to actually own it by their committed attendance, and their ability to facilitate, coach and de-brief on the content. Only then can knowledge and behaviours become part of the organisational culture.

Features of our training

• Provide a measurable return on the training investment.
  
• They are written in Australian language for Australian organisations.
  
• They are based on extensive private consultancy experience of over 15
  years in Australian organisations.
  
• They are built around proven training methodology and a proven
  system.
  
• Proven results have been achieved with many Australian
  organisations in a wide range of industries.
  
• They are highly customised for each specific organisation.
  
• Highly experienced Facilitators.
  
• Simple and effective delivery structure very hands-on , use of flip
  charts and facilitation techniques.

Benefits of our Training

• Significant increases in organisation profitability and desired behavioural change of individuals.
  
• Participants find the programs relevant, easy to understand and directly applicable to their own organisation and work place.
  
• The programs are practical, experientially based, applied to new problems and challenges with the appropriate use of theory to achieve sustainable behavioural change.
  
• Participants can be very confident with the results, our programs having been proven many times over in many different organisations to enable knowledge and behaviours to become part of the organisational culture.
  
• Risk is substantially reduced ,as you know our programs will work to achieve great results for your organisation.
  
• Using your own corporate language greatly enhances participant involvement and acceptance of the programs, contributing to achieving
  sustainable training outcomes.
  
• Participants enjoy the experience and positive transfer of knowledge from expert facilitators, contributing to achieving sustainable training
  outcomes.
  
• Participants become absorbed in the workshops, actively contributing to the solutions and taking ownership for implementing desired changes/training outcomes.

Our implementation approach
The following is a guide to the adoption of the BEST training in your organisation:

1. We will work with you to identify the behaviours and goals that will enable the organisation to achieve significant business improvement

2. Quantify these goals, including key staff in the process, seeking their views and observations on what needs to change and opportunities for improvement

3. Undertake a Diagnostic Evaluation of the current reality within the organisation, seeking to uncover other issues, problems and challenges hidden beneath the surface

4. Select an appropriate BEST training program refer to the relevant program outline

5. Schedule workshop and manager facilitation training dates ( note: a feature of our programs is the training of managers in a half day/full day workshop to provide them with the tools to regularly follow up with staff on the important issues a key aspect of implementing sustainable behavioural change )

6. Customise workbooks and materials

7. Deliver Workshops and manager facilitation training

8. Measure outcomes/follow up.

Important implementation issues to consider
Effective communication to stakeholders within the organisation before, during and after the training programs is an essential ingredient for management to address.

People need to now what is going on the benefits of the training should be outlined to all participants.

How training fits into the broader activities of the organisation should also be communicated to ensure that it is seen as being an integrated activity within the overall business operation.

Our goal is simple…helping you reach yours!

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